Your privacy is of the utmost importance to us. All communication between participants and Coaches is encrypted and stored securely. Textcoach® is completely confidential. No information is released to any third party except as required by law, as in the case of an imminent threat to your safety, or the safety of another person. For more information, please review our Privacy Policy.
FAQ Type: Privacy
Am I able to delete my chat transcript?
We understand and appreciate your desire for removal of your personal information. We can always close your account so that it can no longer be logged into by anyone, but please be aware that the chat dialogue cannot be deleted, since Coaches are required by Federal Law to keep records on file for a specific period of time. For more information, please review our Privacy Policy.